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AliExpress Tracking (A Detailed Step-By-Step Guide)

aliexpress tracking

AliExpress is a large online retail platform based in China, owned by the Alibaba Group. It is kind of like a giant online marketplace, similar to Amazon, but with a twist.

Instead of selling products directly itself, AliExpress connects individual sellers and small businesses with international customers.

You can find a huge variety of products on AliExpress, from electronics and clothing to homeware, toys, and even sporting equipment. Many of these products are offered at competitive prices, often lower than what you might find in stores near you.

Buying an item on AliExpress and also being able to keep track of the item during the shipping process can help relief you from the stress of thinking and doubts.

AliExpress tracking help you monitor your package(s) arrival with ease. Find out all you need to know in this article:

AliExpress Tracking:

AliExpress tracking is a feature that allows you to follow the journey of your order from the seller's warehouse to your doorstep. It provides real-time updates on the status and location of your package.

After your order is shipped, the seller provides you with a unique tracking number. This number acts as a digital identifier for your package. You can use this number to track you package either on a AliExpress website or on a Third-party website.

Here are the two ways to track your package on AliExpress:

1. Track on AliExpress Website: Step-by-step guide

Step 1: Log In to Your AliExpress Account:

  • Open the AliExpress website or app.
  • Log in to your account using your email address and password.

Step 2: Access "My Orders":

  • Navigate to the "My Orders" section. You can usually find this in the top menu bar or by clicking on your profile icon.

Step 3: Find Your Order:

  • Find the specific order you want to track. You can filter your orders by date, status, or product name.
  • Click on the order details.

Step 4: Track Your Order:

  • You will see the order details, including the tracking number.
  • Click on the "Track Order" button, which is usually located next to the tracking number.
  • This will take you to the AliExpress tracking page, where you can see updates on your order's status and location. 

Step 5: Interpret the Tracking Information:

The tracking information will show the current status of your order. You might see updates like:

  • "Processed" or "Pending": Your order is being prepared for shipping.
  • "Shipped": Your order has left the warehouse and is en route.
  • "In Transit": Your package is moving towards its destination.
  • "Out for Delivery": Your package is expected to arrive soon.
  • "Delivered": Your order has been successfully delivered.

You can also track your order on a third party website:

2. Track with a Third-Party Website:

There are many websites that offer tracking services for packages from all over the world, including AliExpress. Some popular options include:

Here is how to use a third-party tracking website:

  1. Copy the tracking number from your AliExpress order details.
  2. Go to a tracking website like the ones mentioned above.
  3. Paste the tracking number into the search bar and click "Track".

The website will then show you the latest information about your package's location and delivery status.

AliExpress Order Number:

An AliExpress order number is a unique identifier assigned to your purchase on the AliExpress platform. It typically consists of a string of numbers that looks something like this: 1234567890123456.

This number is important for tracking your order and managing it with AliExpress customer service. However, it is important to remember that the AliExpress order number is different from the tracking number.

Here is a quick breakdown of the two:

  • AliExpress Order Number: This identifies your order on AliExpress. You can use it to view your order details, track progress, or contact customer service if needed.
  • Tracking Number: Once your seller ships your order, they will be assigned a tracking number. This number allows you to track the physical location of your package as it travels to you.

Finding Your AliExpress Order Number:

  1. Log in to your AliExpress account.
  2. Navigate to "My Orders".
  3. Locate the specific order you are interested in.
  4. You should see the order number displayed on the order details page.

Tracking Your Order:

While you can't track your order using the AliExpress order number, you can find the tracking number on the same order details page. Once you have the tracking number, you can use it on a variety of courier tracking websites to see the whereabouts of your package.

AliExpress My Orders:

"My Orders" on AliExpress is your central hub for managing all your purchases on the platform. It is where you can track your orders, manage their details, communicate with sellers, and even open disputes if needed. 

Here is what you can do in your "My Orders" section:

1. View Your Order History:

Order List: See a list of all your recent orders, sorted by date. 

Order Details: Click on any order to view its details, including:

  • Order number
  • Items purchased
  • Seller information
  • Shipping address
  • Payment method
  • Shipping status
  • Tracking number

2. Track Your Orders:

  • Click "Track Order": Click on the "Track Order" button next to the order you want to follow.
  • Real-Time Updates: View the current location and status of your package with real-time updates provided by AliExpress's tracking system.
  • Shipping Carrier Website: If AliExpress tracking doesn't provide enough information, you can often use the tracking number to track your order directly on the shipping carrier's website.

3. Communicate with Sellers:

  • Message Center: Use the "Message Center" to communicate directly with the seller about your order.
  • Ask Questions: Ask about shipping times, product details, or anything else you need clarification on.
  • Resolve Issues: If you have a problem with your order, use the message center to try and resolve it with the seller.

4. Manage Order Details:

  • Update Shipping Address: If you need to change your shipping address before the order is shipped, you can usually do so in your "My Orders" section.
  • Cancel Orders: If you need to cancel an order before it is shipped, you can request cancellation from the seller through the order details page.

5. Open Disputes:

  • If you experience issues with your order: If your order doesn't arrive, is damaged, or doesn't meet your expectations, you can open a dispute to resolve the issue with the seller.
  • AliExpress Dispute Resolution: AliExpress has a dispute resolution system to help buyers and sellers resolve disagreements.

Access "My Orders":

  • Website: Log in to your AliExpress account and click on the "My Orders" link in the top menu bar or within your account profile.
  • App: Open the AliExpress app, tap on the "My Orders" icon, which is often found at the bottom of the screen.

AliExpress Tracking 17TRACK

17TRACK is a popular third-party tracking service that's often used to track AliExpress orders, especially those shipped with China Post or ePacket. 

Here is how to Use 17TRACK:

1. Get Your Tracking Number: Find your tracking number from your AliExpress order details or order confirmation email. See details above.

2. Go to 17TRACK: Visit the 17TRACK website.

3. Enter Tracking Number: Paste your AliExpress tracking number into the search bar on the 17TRACK website.

4. View Tracking Details: 17TRACK will pull information from various shipping carriers and display the tracking updates on its page. You will see information like:

  • Current Location
  • Estimated Delivery Date
  • Status Updates 
  • Previous Locations

Key Benefits of 17TRACK:

17Track has the following benefits:

  • More Accurate Tracking: 17TRACK can provide more detailed information than AliExpress's tracking system, especially for packages that have left China and are in transit to your country.
  • Multiple Carrier Support: It is a one-stop shop for tracking packages from various carriers, eliminating the need to check multiple websites.
  • User-Friendly Interface: The 17TRACK website is easy to navigate, even if you are not familiar with tracking systems. 

Note: While 17TRACK is a helpful tool, it might not always have real-time information, especially for packages that are still being processed or have just left the warehouse.

AliExpress Standard Shipping Tracking:

AliExpress Standard Shipping is a popular shipping option offered by AliExpress, often used for orders shipped from China to various destinations around the world. Tracking your AliExpress Standard Shipping order can be done using a combination of AliExpress's own tracking system and sometimes third-party services like 17TRACK.

Here is a step-by-step guide:

1. Find your Tracking Number:

Order Details: After your order is shipped, go to "My Orders" on your AliExpress account, click on the specific order, and look for the tracking number. See  detailts above.

Confirmation Email: The seller might also have sent you a separate email with the tracking number.

2. Track on AliExpress:

  • "My Orders": In the "My Orders" section, click on the "Track Order" button next to the order you want to follow.
  • Track Order Page: This will take you to a page where you can see the tracking updates provided by AliExpress. 

3. Use 17TRACK (If Needed):

Limited Information: If AliExpress tracking doesn't provide sufficient updates, especially if your package has left China, try using 17TRACK.

Enter Tracking Number: Visit the 17TRACK website and paste your tracking number into the search bar.

4. Understanding  the Tracking Updates:

When tracking your AliExpress orders, take note of the following details:

  • Processed/Pending: Your order is being prepared for shipping.
  • Shipped: Your order has left the warehouse and is en route.
  • In Transit: Your package is moving towards its destination.
  • Out for Delivery: Your package is expected to arrive soon.
  • Delivered: Your order has been successfully delivered.

Note: Alway check your order details, you might find the name of the specific shipping carrier used for AliExpress Standard Shipping.

Orall, while AliExpress Standard Shipping is a cost-effective option, it often involves longer shipping times compared to express methods. By keeping track of your order's progress, you can have peace of mind and be prepared for its arrival.

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Final Thoughts On AliExpress Tracking:

AliExpress tracking is vital for understanding the journey of your order and managing your expectations. 

AliExpress offers its own tracking system, and third-party tools like 17TRACK can provide additional information.

Tracking information might not be immediate and updates might not be frequent. Allow some time for your order to be shipped and for the tracking system to reflect its movement.

By understanding how to track your AliExpress package using the available tracking resources, you can effectively monitor your AliExpress orders and have a smoother overall shopping experience.

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