Find Balance On Mastercard Gift Card (How To Check)

find balance on mastercard gift card

Gift cards have become a ubiquitous presence in modern gift-giving, with nearly every retailer and service provider vying for a piece of the market.

This surge in popularity is driven by their convenience, flexibility, and appeal to both givers and recipients. They eliminate the guesswork often associated with choosing the perfect present, allowing the recipient to select something they truly desire. For businesses, gift cards serve as a powerful tool for customer acquisition, brand loyalty, and increased sales.

Among the many players in the gift card arena, financial giants like Mastercard offer their own branded versions. These prepaid cards function much like debit cards, offering a wide range of uses beyond a single store or brand.

Mastercard gift cards can be used at millions of merchant locations worldwide that accept Mastercard, providing unparalleled flexibility and making them a truly versatile gift option. They can be use for online purchases, in-store shopping, dining out, or even entertainment

Find out in this article how to find balance on a Mastercard Gift Card.

Find Balance On Mastercard Gift Card (How To Check):

Mastercard gift cards are a popular and versatile present, offering the recipient the freedom to choose exactly what they want.

Although many Mastercard gift cards are available in digital format, which can be sent instantly through email or text, perfect for last-minute gifts, physical Mastercard gift cards are still widely available and remain a popular choice for many.

Before diving into how to check Mastercard gift card balance, it is essential to understand a few key things about Mastercard Gift Cards:

  • Issuing Bank: Mastercard itself doesn't issue the gift card. Different banks or financial institutions issue them (e.g., Metabank, Sunrise Banks). This is crucial because the website or phone number you use to check the balance will vary depending on who issued your card. Look carefully at the back of the card for the issuing bank's name and a website or phone number. This is the most important step.
  • Activation: Most Mastercard Gift Cards need to be activated before they can be used or checked online. There's usually a sticker on the front of the card or instructions in the packaging about activation.
  • PIN (Personal Identification Number): Some Mastercard gift cards come with a PIN, but not all. If your card has a PIN, it will usually be found on the packaging, often covered by a scratch-off coating. If your card does not have a PIN, it may not be able to be used at an ATM or for cash advances.
  • Fees: Be aware that some gift cards might have inactivity fees that deduct from the balance after a certain period of non-use. Check the card's terms and conditions (often found on the packaging) to understand any fee structure.

Methods to Find Balance on Mastercard Gift Card:

Here are the most common ways to check your Mastercard balance:

1. Online (Through the Issuer's Website):

This is generally the easiest and most convenient method.

Step 1: Identify the Issuer: As mentioned above, look at the back of your Mastercard Gift Card. Find the name of the bank or financial institution that issued the card. It will usually be printed clearly. Examples include Metabank, Sunrise Banks, Pathward. Also look for the website.

Step 2: Go to the Issuer's Website: Open your web browser (Chrome, Safari, Firefox, etc.) and type the issuer's website address into the address bar. The website address is often on the back of the gift card.

Step 3: Find the "Check Balance" or "Gift Card Balance" Section: Once you are on the issuer's website, look for a clearly marked section for checking gift card balances. Common phrases used include:

  • "Check Gift Card Balance"
  • "View Balance"
  • "Card Balance"
  • "Gift Card Inquiry"
  • "Redeem Gift Card" (Sometimes, checking the balance is part of the redemption process, even if you are not fully redeeming it yet).

Step 4: Enter Your Card Information: You will be prompted to enter the following information:

  • Card Number: This is the long number (usually 16 digits) on the front of your Mastercard Gift Card.
  • Security Code (CVV/CVC): This is a 3- or 4-digit code, usually located on the back of the card, typically near the signature strip.
  • Expiration Date: This is usually printed on the front of the card.
  • Sometimes, ZIP Code: The website may ask for the ZIP code associated with the card. This can be tricky because gift cards often are not registered to a specific address. If this is the case. use the ZIP code you used when you purchased the gift card (if you remember) or try the ZIP code of the billing address of the person who purchased it for you. A common trick is to use 00000.

Step 5: Submit and View Your Balance: After entering the required information, click the "Submit," "Check Balance," or similar button. The website will then display your current gift card balance.

2. By Phone:

This is another common method, especially if you have trouble accessing the website.

Step 1: Find the Phone Number: Again, look at the back of your Mastercard Gift Card for a customer service phone number. This number is specifically for gift card inquiries. Do not call a general Mastercard customer service number; they likely won't be able to help.

Step 2: Call the Number: Dial the phone number from your phone.

Step 3: Follow the Automated Prompts (or Speak to a Representative): You will likely hear an automated menu. Listen carefully to the options. Look for prompts like:

  • "Check your balance."
  • "Gift card information"
  • "Balance inquiry"

Step 4: Enter Your Card Information: The system will prompt you to enter your card number (and potentially the security code) using your phone's keypad. Follow the instructions carefully.

Step 5: Listen to Your Balance: The automated system will then tell you your current gift card balance. If you can't navigate the automated system, there may be an option to speak to a customer service representative.

3. ATM (Less Common, Requires PIN):

  • Only gift cards with PINs can be used at ATMs
  • Insert the gift card into the ATM
  • Enter the PIN when prompted
  • Select "Balance Inquiry."
  • Your balance will be displayed on the screen

Note: While Mastercard is a well-known brand, they don't actually issue the gift cards themselves. Instead, they partner with financial institutions that handle the issuing process.

Here's a summary of how it works:

  • Mastercard provides the license: Mastercard allows these financial institutions to use their brand name and payment network to create and distribute gift cards.
  • Banks are the issuers: Banks like Sutton Bank or Pathward, N.A. (formerly MetaBank) are the actual entities that issue the Mastercard gift cards. They are responsible for the funds held on the cards and ensuring they function correctly.
  • Third-party distributors: Companies like InComm Financial Services often handle the distribution and servicing of the cards, acting as a middleman between the bank and the consumer.

So, while you see the Mastercard logo on the gift card, it's actually a collaborative effort between Mastercard, a bank, and a distributor that brings the card to you.

This partnership model allows Mastercard to focus on its core business of managing the payment network, while the banks handle the financial and regulatory aspects of issuing the gift cards.

Important Tips and Troubleshooting:

  • Keep Your Card Information Secure: Treat your Mastercard Gift Card number and security code like you would a credit card. Don't share this information with anyone you don't trust.
  • Record Purchases: Keep track of your purchases made with the gift card. This will help you know approximately how much you should have left on the card.
  • Activation Issues: If you are unable to check your balance online or by phone, double-check that the card is activated. The activation instructions are usually on the packaging. If the card is not activated, you will usually need to call the phone number on the card.
  • Incorrect Information: Make sure you are entering the card number, security code, and other information correctly. Even a small mistake can cause an error.
  • Website or Phone System Issues: Sometimes, the issuer's website or phone system may be temporarily down for maintenance. Try again later.
  • Customer Service Assistance: If you are having trouble checking your balance, don't hesitate to call the customer service number on the back of the card. Be prepared to provide your card number and other identifying information.
  • Card is Empty: If you are sure you haven't spent the balance and the card is showing a zero balance, contact customer service immediately. There might be a fraudulent charge or other issue.
  • Check the Expiration Date: Mastercard Gift Cards often have an expiration date. The card is no longer valid after this date.
  • Keep the Packaging: Retain the original packaging (or take a picture of it) until you have fully used the card. It may contain important information, like the terms and conditions, activation instructions, and contact information.

By following these steps and tips, you should be able to easily check the balance of your Mastercard Gift Card. Remember to always prioritize security and contact customer service if you encounter any issues.

MasterCard Gift Card Amount:

Mastercard gift cards come in a range of denominations (amount) to suit different budgets and occasions. While the exact amounts available may vary slightly depending on the retailer or issuer, here is a general overview:

Commonly Available Amounts:

  1. Lower End: You can typically find Mastercard gift cards starting at $10 or $20. These are great for small gifts, stocking stuffers, or thank you gestures.
  2. Mid-Range: Popular amounts include $25, $50, $100, and $200. These are suitable for birthdays, holidays, and other special occasions.
  3. Higher End: Some Mastercard gift cards can be loaded with up to $500, making them a substantial gift for graduations, weddings, or significant milestones.   

 Where to Find Out What's Available:

  • At the Store: Go to the gift card section of a store (e.g., grocery store, drug store, big-box retailer like Target or Walmart). The available denominations will be displayed on the cards themselves.
  • Online: Visit the website of a retailer that sells Mastercard gift cards (e.g., Giftcards.com, Amazon, etc). You will see the available amount options on the product page.
  • Issuing Bank's Website: Some issuing banks let you purchase gift cards directly from their website.

When choosing the amount for a Mastercard gift card, consider the occasion, your relationship with the recipient, and your budget. The flexibility offered by Mastercard gift cards allows you to find the perfect amount for almost any gifting situation.

Mastercard Gift card activation:

Activation is a security measure. It helps prevent unauthorized use of Mastercard gift card if it's lost or stolen before you (or the intended recipient) can use it. It also links the card to the specific amount of money loaded onto it.

Where to Find the Activation Instructions

This is the most important first step. Don't just guess.

  • Look for a Sticker or Card Insert: This is the most common place for activation instructions. It's often a brightly colored sticker on the front of the card or a small card inserted into the gift card packaging. Look very carefully.
  • On the Packaging/Card Carrier: If there's no sticker, check the cardboard or plastic packaging that the gift card came in. Instructions may be printed directly on it.
  • Receipt (Potentially): Sometimes, the activation instructions are printed on the purchase receipt, especially if you bought the card in a physical store.
  • Email Confirmation (If Purchased Online): If you bought the gift card online, check your email for an order confirmation or shipping notification. The activation instructions might be included there.

How To Activate Mastercard Gift Card:

The activation instructions will typically direct you to one of these methods:

a. Online Activation (Via Website):

1. Find the Website: The activation instructions will provide a specific website address (URL). It's usually related to the card issuer or the company that sold you the gift card (e.g., a site like activategiftcard.com, mygiftcard.com, or something related to the bank that issued the card.)

2. Go to the Website: Open your web browser and type the address exactly as it's printed.

3. Enter Required Information: You will typically need to provide:

  • Card Number: The long number on the front of the gift card.
  • Security Code (CVV/CVC): The 3- or 4-digit code on the back of the card.
  • Expiration Date: The date on the front of the card.
  • Possibly, Purchase Information: The website might ask for the date of purchase, the store where you bought it, or the amount loaded on the card. Have your receipt handy.
  • Sometimes, Personal Information: In rare cases, especially with online purchases, you might need to enter your name, address, or email address for verification purposes. This is less common for gift cards purchased in physical stores.

4. Submit the Information: Follow the website's instructions to submit the information and activate the card. You will usually see a confirmation message on the screen.

5. Save Confirmation (Screenshot or Print): Take a screenshot or print the confirmation page for your records.

b. Phone Activation:

  • Find the Phone Number: The activation instructions will provide a specific phone number to call. Don't call a generic customer service number.
  • Call the Number: Dial the number from your phone.
  • Follow the Prompts: You will likely hear an automated menu. Listen carefully and follow the prompts for "Activate Card," "Gift Card Activation," or similar options.
  • Enter Card Information: The system will prompt you to enter the card number, security code, expiration date, and possibly other information using your phone's keypad.
  • Listen for Confirmation: The automated system will confirm that your card has been activated. In some cases, you might speak to a live representative to complete the activation.
  • Write Down Confirmation Number (If Provided): If the system gives you a confirmation number, write it down and keep it for your records.

This is becoming less common due to security concerns. If the instructions say "no activation required," your card should be ready to use. Still, it's a good idea to check the balance to make sure everything is working.

Where can I Buy Mastercard gift card?

You can buy Mastercard gift cards in a variety of places, both in person and online. Here are some options:

In-Person (Retail Locations):

1. Major Retail Chains (Big-Box Stores):

  • Walmart: A very common option, usually has a wide selection of denominations.
  • Target: Similar to Walmart, offering various amounts.
  • Kmart: (If you have one nearby) Also carries gift cards.
  • Costco/Sam's Club: (Membership required) Often offers discounted gift cards in multi-packs.

2. Drugstores:

  • CVS: Good for smaller denominations and quick purchases.
  • Walgreens: Similar to CVS.
  • Rite Aid: Another drugstore chain with gift card selections.

3. Grocery Stores:

  • Kroger: (and its affiliate stores) Often has a gift card kiosk or display.
  • Safeway: Similar to Kroger.
  • Albertsons: (and its affiliate stores)

4. Gas Stations/Convenience Stores:

  • 7-Eleven: Typically offers a limited selection of denominations.
  • Circle K: Similar to 7-Eleven.
  • Speedway, etc.

5. Banks/Credit Unions (Potentially):

Some banks or credit unions sell Mastercard gift cards to their members. This is less common, but it's worth checking with your financial institution.

Online Sellers:

1. Gift Card Websites:

  • Giftcards.com: A popular website specializing in gift cards. Offers a wide range of Mastercard gift card designs and denominations, often with customization options.
  • CardCash: (Sometimes) Primarily known for buying and selling discounted gift cards, CardCash might offer new Mastercard gift cards, but their inventory can vary.

2. Online Retailers:

  • Amazon: Sells a variety of Mastercard gift cards, often with free shipping for Prime members.
  • Walmart.com: Offers Mastercard gift cards online, often with the option for e-delivery (digital gift cards).
  • Target.com: Similar to Walmart.com.

3. Payment Apps (Potentially):

  • PayPal: Sometimes offers virtual Mastercard gift cards that you can purchase and use online. Check your favorite payment apps to see if they offer gift card options.

Some of the banks that issue Mastercard gift cards (like Metabank or Pathward) might offer them for sale directly on their websites, but this is less common than buying from retailers.

Be aware of any purchase fees or activation fees associated with the gift card. These fees can vary depending on the retailer.

How To Use Mastercard Gift Card Online:

Using a Mastercard gift card online is just as easy as using a regular credit or debit card. Here's a step-by-step guide to help you through the process:

1. Make Sure It's Activated:

Before you can use your Mastercard gift card online, it needs to be activated. You can usually do this online or by phone. The instructions for activation should be on the back of the card or in the card's packaging.   

2. Know Your Balance:

It's always a good idea to check your card balance before making an online purchase. You can usually do this by visiting the website printed on the back of your card or by calling the customer service number.   

3. Shop Online:

Go to the online store where you want to make a purchase and add the items to your cart.

4. Proceed to Checkout:

When you are ready to pay, go to the checkout page.

5. Select Payment Method:

Choose "Credit Card" or "Debit Card" as your payment method. Do not select "Gift Card" as this might not be an option.

6. Enter Card Details:

You will need to enter the following information from your Mastercard gift card:

  • Card Number: This is the 16-digit number on the front of the card.
  • Expiration Date: This is also on the front of the card.
  • CVV: This is the 3-digit security code on the back of the card.

7. Billing Address:

When prompted for a billing address, you can usually enter your own name and address, even if it's not the same as the cardholder's.

8. Complete the Purchase:

Review your order and payment information, then click "Submit" or "Place Order" to complete your purchase.

Important Notes: Make sure your Mastercard gift card has enough balance to cover the total cost of your purchase, including shipping and taxes.

Takeaway Points:

Mastercard gift cards are a popular and versatile present, offering the recipient the freedom to choose exactly what they want.

There are two valid ways to find your Mastercard gift card balance: through the issuer's website or through a phone call as you see above.

It is important to always read the information provided alongside the gift card. It usaully contain information on activation and how to check the balance.